Privacy Policy

1. Introduction

image media converter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our media conversion service.

2. Information We Collect

2.1 Files and Media

We do NOT collect, store, or upload your files. All file conversions are processed locally in your browser using WebAssembly technology. Your files never leave your device.

2.2 Personal Information

We may collect the following personal information:

• Email address (when you create an account or make a purchase)
• Payment information (processed securely through third-party payment processors)
• License key information (for premium features)

2.3 Usage Information

We may collect non-personal information such as:

• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process payments and deliver license keys
• Send important service updates and notifications
• Improve our service and user experience
• Respond to customer support requests
• Comply with legal obligations

4. Data Storage and Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your converted files are processed entirely in your browser and are never transmitted to our servers. Once you close your browser or navigate away, the files are removed from memory.

5. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for basic site functionality, including theme preferences and cookie consent choices
• Analytics: To understand how users interact with our service (if enabled)

You can manage your cookie preferences at any time using the cookie settings icon on our website.

6. Third-Party Services

We use third-party services for:

• Payment Processing: Stripe (subject to their privacy policy)
• Email Delivery: For sending license keys and notifications

These services have their own privacy policies and we encourage you to review them.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our service

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

9. Children's Privacy

While our service is suitable for all ages, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the contact information provided on our website.